About Us

Berlin City Auto Group

We are committed to providing over-the-top-care to every one of our customers. We have developed a program to make your automotive purchase and service experience exceptional. We created a straightforward form that explains all your fees up-front: the Clear Way menu. We have our No-questions return policy, our Price Guarantee, Pre-owned protection as well as our We’ll Buy pledge, all meant to ensure we meet and exceed your expectations. If you cannot make it to one of our convenient locations in Gorham, New Hampshire, Portland, Maine or Burlington, Vermont then we will deliver your new vehicle right to your front door, paperwork included, within 48 hours.

Toyota New and Used Car Dealer in Portland, Maine. Berlin City Toyota of Portland has great deals on new Toyota and used Toyota cars, trucks, Hybrids and SUVs. Our Over the Top Care Programs give you Peace of Mind you won’t get anywhere else.

Thank you for giving us a chance to provide you over-the-top-care by down to earth people!

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“Berlin City offers clients good service”

To the editor:

We, as many people in the area, were very much interested in the “Cars for Clunkers Program”. It seemed for us a perfect opportunity to purchase a new vehicle. We shopped around starting at Berlin City Auto Group Chevrolet garage. We were treated fairly and given several quotes on new cars.

  We decided to drive down state starting in Littleton. We did not get the same treatment. They had so many stipulations including forcing us to finance with them in order to get a deal. Whatever happened to “CASH”? Some were not even willing to talk to us when we mentioned “clunkers”. A few dealers flat out did not even participate. One dealer in particular had harsh words for the program and told us he would have to hold our “clunker” as well as the new car until they received a government check.
 
  Before leaving town, our (Berlin City) salesman Ben had told us not to wait too long because this was in fact a good program and they may soon run out of funding. Ben kept in touch with us and, as he predicted, the program stopped. Ben kept us informed and called us when funding became available again.   
 
  We went down and purchased our new car. In the signing papers, one of them stated that if we were not completely satisfied with the car we could return it within four days. Well, we really laughed and joked about this paper. As if someone would give you another new car. A little ludicrous we thought.   

  Well, as luck would have it, after driving the car for seven miles, we discovered problems with it. The next day, we returned to the dealer with the car, expecting confrontations.
 
  Mr. Bobby Hill, the manager, listened to our concerns. He took the car personally and brought it out to the shop. He came back a few minutes later and told us to go out on the lot and pick out another car. I was dumbfounded. We just looked at each other in disbelief. Was he serious? Absolutely!
 
   Luckily our car was a twin. We were able to get the exact same car. Within 2.5 hours we were on our way, having signed all paperwork again. We were in our new car with no questions asked.
 
   Thank you Berlin City Auto Group. Bobby Hill, Ben Lachance and all involved in making our new car a smooth transition for us.

The Lamontagne Family Berlin

Berlin Daily Sun,

“Berlin City teams with Habitat for Humanity”

2009

PORTLAND, Maine – Berlin City Toyota Scion Lexus is teaming up with Habitat for Humanity to add a new Green dimension to the dealership’s current expansion project. Berlin City approached Habitat for Humanity in search of a way to recycle the three buildings and garage located on the land they recently acquired for the dealership’s upcoming expansion.

Habitat for Humanity has volunteers on site this week disassembling the structures of all recyclable materials and housing elements. The idea of disassembling and recycling abandoned or condemned homes is gaining popularity with Sustainable Living groups. Habitat for Humanity have been involved in such projects in the Portland area for more than three years.

“It made sense to us, from both a business and environmental perspective, to partner with Habitat for Humanity. This idea is a great solution for all the parties involved”, said Berlin City Toyota/Scion/Lexus General Manager, Eric Johnson.
Habitat for Humanity should be finished disassembling the properties this weekend. The expansion project for the dealership will break ground early next week.

The Berlin City Auto Group, with dealerships throughout New England, specializes in the sales, service and parts for seventeen automotive manufacturers and pre-owned vehicles.  The Berlin City Auto Group ensures their excellence in customer service with their over the top care by down to earth people.

For More Information: Eric Johnson, General Manager, Berlin City Toyota/Scion/Lexus of Portland 207-321-3477 or Andrew Smith, Habitat for Humanity, 207-772-2151

Habitat for Humanity,